More TTS Support & Maintenance Information
CompTIA Certified Staff providing support extends benefits that go well beyond solely the reputation of having qualified and knowledgeable employees.
Businesses that hire CompTIA A+ technicians notice an increase in revenue, customer satisfaction and employee retention. Employing CompTIA A+ technicians will also give you peace of mind, knowing that your customers are receiving service from professionals who have a proven knowledge of core hardware and operating system technologies including installation, configuration, diagnosing, preventive maintenance and basic networking.Go Back
Standard Service Level Agreement (SLA)
TTS guarantees a 2-hour response time to acknowledge and begin resolution of your issue. As TTS does not maintain a full time internal help desk, we are sometimes unable to reach your request or message immediately - however it will be an TTS Administrator that will address your issue rather than a help desk level support rep. Read More About Our SLA.
